FIELD SERVICE TECHNICIAN

Cincinnati, OH


$3,000 Sign-On Bonus

50-70% travel (2 weeks on/1 week off). Travel expenses, per diem, company credit card provided.

Join Our Field Service Tech Team

WORK YOU'LL DO:

  • Troubleshoot machine downtime and perform assessments, providing recommendations for repair or improved productivity
  • Perform new machine start-up inspections and operations training (may include traveling to parts of the US, Canada, Mexico, and South America)
  • Oversee onsite parts removal, installation and assembly
  • Recommend parts and service solutions to improve machine uptime, maintenance and operation
  • Provide written post-visit reports with a visit overview, observations, recommendations, and accompanying quote for recommended parts
  • Provide Rotex Engineering with equipment design and feature recommendations
  • Maintain a reasonable “on-call” status to answer customer questions via phone and email
  • Assist in developing department documents, standards, and processes

QUALIFICATIONS / EDUCATION:

  • Associate’s degree in engineering or related field; and 1-2 years related mechanical engineering/maintenance experience; or equivalent combination of education and experience
  • Ability to travel 50-75% of the time
  • Intermediate knowledge and experience with Microsoft Office, particularly Word, PowerPoint, and Excel, and Outlook 
  • Experience with Microsoft CRM preferred
  • Basic knowledge of Solidworks (3D) and AutoCAD (2D) or similar platforms preferred 
  • Action/results oriented 
  • Customer oriented: Can clearly communicate the customer role in developing systems required to meet their needs
  • Can solve difficult problems and create effective solutions, uncovering hidden problems
  • Excellent analytical skills
  • Can effectively write detailed reports

WHAT YOU GET:

  • Competitive pay and benefits package
  • Company credit card
  • Overtime opportunities (boots on/boots off)
  • Per diem

ABOUT ROTEX

Rotex has been setting and shattering standards for industrial separation equipment since 1844. The Rotex story of superior separations starts with the people who work here. Our associates are our number-one asset, and we’re always looking for great people to add to our story and to help us write the next chapter in our history. Rotex is an Operating Company of Hillenbrand.